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HAGEN CAREER OPPORTUNITIES

 

ACCOUNT ADMINISTRATOR 

(12 month fixed term contract)

Ideally suited to a senior administrator who is looking for an opportunity to work with a vibrant team and enhance their skills.  This role is currently temporarily working from home as we continue to follow government advice, so a good home working environment will be essential during the lockdown period. 

 

The Company

This is an opportunity to join an established, brand leading, family owned pet accessories supplier, trading in the ever-growing UK pet market. We work closely with all areas of the pet trade, helping to keep pets healthy by bringing innovative products to the marketplace.

We have been manufacturing market leading brands for the global pet industry for over 60 years. In the UK we have a well established distribution chain with particular strength in aquatics and reptile, and huge potential in dog and cat products. Whilst we enjoy freedom in defining and applying our own local sales and busy marketing strategy, we also benefit from strong new product development and brand support from our head office in Canada.

 

What will you be doing?

You will be assisting the Key Account Management team in all aspects of administration, to ensure the team have access to necessary information to build business and enhance the customer journey. You will be the key link between the Key Account team, the customer and other departments within the business.

You will work independently, using your own initiative, to review statistics and assist the key account team with their customers. Attention to detail is essential in reviewing processes and advising on solutions for the business. 

 

What’s in it for you?

Paying between £19k to £21k depending on experience

24 days holiday pro rata plus 8 bank holidays

Excellent benefits structure

Modern working environment

Fixed term contract initially for 12 months

Working 9am-5pm Mon-Thurs & 9am-4pm Fri

 

What we are looking for?

A warm, confident character who is resilient with the following skills

High level of Microsoft Office with an in depth knowledge of excel such as formulas, v-look ups and general data manipulation

Can work independently as well as in a team with the ability to develop strong relationships both internally and externally

Excellent planning skills, to be organised and be able to prioritise work

An interest in exceeding customer expectations

Great interpersonal skills with a confident telephone manner and used to dealing with customers and colleagues

Attention to detail essential, be able to work quickly and efficiently

Excellent command of English, both oral and written

 

Key Job Tasks:

To provide reports and sales data for Key Account Managers and customers

Strong analytical skills to identify growth and trends in customer purchases

Ability to operate in a fast-paced and changing market environment


If you are interested in the above vacancy please email a copy of your CV to lesley.lafferty@rchagen.com